Wasatch Family Pet Services makes every effort to have your pets remains returned to you as quickly as possible. Generally, we are 7-10 days from the date of pickup/drop-off. Additional time may be needed based upon the urn you choose and/or any custom engraving is to be done to the urn. Your pet's remains will be returned to your veterinarian, or if dropped off directly to us we will have you pick them up from our facility. Appointments are preferred. Please call us with any special requests or questions. We have, and will be happy to accommodate immediate needs as well.